At the conclusion of the order will arrive to you an e -mail confirming the correct order The payment must be made by bank transfer or PayPal . The order will start after maximum 5 days after receiving the payment .


All prices shown on our website include VAT and are updated on a daily basis , thus are subject to change without notice


Mode , costs and delivery times   If you buy in the amount of € 150 (shipping included) delivery will be Free Packages are generally sent within 5 days of receipt of payment and are shipped by express courier DHL . Shipping costs include the costs of management and packaging and postage .



Shipments are made by courier DHL and employ 24 / 48h . ( 1-2 days . Working ) . Some orders may they sent through Italian


The amount and terms of delivery will be communicated to the emergency dispatch . Freight cost will be confirmed as the shipment will be ready .



Once we shipped the goods , is cleared of any delay , loss, damage or problems related to shipping . Check the receipt if the package has been tampered with , and possibly sign subject .  


Any complaints or communications inefficiencies inherent in the activity of our online store you can contact us by mail :


If within 10 days of purchase you are not satisfied with the goods, you are entitled to a refund of expenses incurred without penalty and without giving any reason, by returning the goods. This right may be exercised by communicating via registered mail in FOOD AND TOBACCO CATS MALLARD, STRADA PROV. FERRARA, 14, CARBONARA PO (Mantova), zip code 46020, the intention to withdraw from the purchase within a period of not less than 10 days. working from receipt of goods.  The refund will be 'carried out in the most' soon as possible but no later than 30 working days from receipt of goods.  All items will be shipped, BEHIND OUR AUTHORIZATION TO RETURN, no later than 10 days after notice, to  ALIMENTARI E TABACCHI DI GATTI GERMANO, STRADA PROV. FERRARESE , 14 , CARBONARA DI PO (MANTOVA), CAP 460200
All items must be received in the same receiving condition and undamaged, in their original packaging and any manuals, without any lack.  And 'necessary to convert the original packaging of the product with other packaging and protective covering, which preserves the integrity and protect him even from writing or labels.  The only costs for returning the product will be your responsibility.  The right to cancel contract in its entirety when it is not the "essential integrity of the property" (packaging and / or its content) and / or in cases where GattiTartufi finds:   - The lack of the external / internal packaging - The absence of product components - Use of the product that make it impossible to restore the pre-existing conditions to the sale - Changes and / or tampering with the product. JURISDICTION According to the Legislative Decree no. 206/05 is art. 63, the mandatory competence is the court of the place of residence or domicile of the consumer.